Image courtesy of Team Tumult
Mediation Perspectives is a periodic blog entry that’s provided by the CSS’ Mediation Support Team and occasional guest authors.
In the context of COVID-19-related discussions about moving mediation training online, this blog reflects on key strategic and operational questions one should ask to make this decision. Takeaways include: 1) online training is not better or worse than in-person training, but they each have their own strengths and weaknesses; 2) developing quality online training requires intentional design rather than just the “shoveling” of existing resources onto the web; and 3) any decision to develop online training courses should be part of a long-term strategic decision rather than a short-term improvisation.