As the novel coronavirus (COVID-19) continues to spread around the globe, the World Health Organization (WHO) has outlined a different type of outbreak to be concerned about. As information on the virus deluges traditional and social media, the WHO warns that societies around the world are facing an “infodemic”—an “overabundance” of information that makes it difficult for people to identify truthful and trustworthy sources from false or misleading ones.
Many states have long relied on various forms of information control, such as surveillance and censorship, as part of their approach to governance. With the development of advanced digital technologies, states have new tools to monitor citizens, restrict communication, and manipulate information. While observers have expressed concerns that information control violates human rights and suppresses citizen influence in governance, the Covid-19 virus highlights another area where government information suppression can have pernicious consequences: public health.
Moscow is keen to exploit the conflict in Syria in its information war against the West. Russian messaging on Syria is meant to help expel Americans from the country. It is also aimed at discrediting the liberal ideas that have long defined the West.
As investigations into attempts to influence the 2016 U.S. presidential election continue, more aspects of Russia’s approach to information warfare are coming to light. A steady stream of new disclosures is revealing a complex blend of hacking, public disclosures of private emails, and use of bots, trolls, and targeted advertising on social media designed to interfere in political processes and heighten societal tensions.
Only use counter-narratives when objectives, target groups, and success criteria from the start can be described precisely and in detail
Do not base counter-narratives on the notion that it is possible to describe ‘facts’ about reality, but instead address feelings, dreams, and opinions that youths can relate to
Do not use campaigns that promote normality as a positive alternative to radicalism
Counter-narratives and campaigns promoting normality, are often highlighted as universal means against online propaganda from militant movements. However, such campaigns are driven by a number of unfortunate assumptions and are difficult to apply in practice.
We often turn to information campaigns to inform and instruct the general population. Such campaigns are also pointed to as possible tools, to combat radical and militant counter-cultures on the internet. However, reaching broad segments of the population is one thing. It is more challenging, to direct communication at a smaller audience, which cannot immediately be identified and defined, such as vulnerable youths, radicalised individuals, ideological deviants, violent extremists, foreign fighters, etc.